DATE:
AUTHOR:
Toast product communications
Generally Available, Australia, Canada, Ireland, New Zealand, USA, United Kingdom
Devices & Hardware Toast Web

Device support workflow updated in Device hub

DATE:
AUTHOR: Toast product communications

Previously, to get help with a device in the Device hub, you would select the blue Get help icon on the Devices page to start a support chat. The Get help icons are no longer available on the Devices page in Device Hub. To start a support chat:

  1. Select a device from the list

  2. Select Start a chat

The images below show the before and after affect of this change.

Before

After

For more information about the Device Hub, see Device Hub overview.

Availability

Available to all Toast POS locations.

Countries affected

All

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