Printed kitchen tickets include “Also At” station details for future and held orders

Previously, printed kitchen tickets for scheduled orders were missing the Also At station routing line — the footer listing the other stations that also received items from the order. The line printed correctly on immediate orders but was suppressed on orders scheduled for later.

All routing information, including Also At stations, now prints on these tickets.

Testing this change

1. In Toast Web, confirm Kitchen > Printers, tickets, & KDS devices > Kitchen and ticket setup > Other stations is set to For each ticket, list other stations working on that ticket

2. Create a menu item routed to more than one prep station

3. Place a takeout order for that item with a requested fulfillment time far enough in the future that the fire time has not yet arrived — allow a comfortable margin beyond the item's prep time.

4. Print the kitchen ticket

The printed ticket should include the Also At footer naming the other stations. Compare against an immediate order for the same item and the two tickets should now match.

Note that the footer lists only stations that are preparing part of the order. An order routed solely to expediter-only stations has nothing to list and prints no footer.

For more information about prep stations, see Prep Stations Basics.

Availability

First available in Toast POS version 2.107

Countries affected

All