Location active status validation added to payments workflow

The Toast POS app now checks that your location is active before processing any payment.

An inactive location is one that is not currently live on Toast — either its setup was never completed, or its account is no longer active.
At an inactive location, every payment type is blocked. Tapping a payment method displays:

This location is currently inactive Payments are unavailable because this location is inactive. Contact Toast Support to activate your account.

Test and lab locations

Locations in Test Mode are not affected. A test or lab location that is not in Test Mode is treated like any other location: if it is inactive, this message appears. Confirm your test location's status with Toast Support.

For more information about taking payments, see Taking Payments.

Availability

• Rolling out to Toast locations starting April 2026.

• First available in Toast POS app version 2.106.

Countries affected

All