Overview tickets for takeout orders display accurate payment status

An overview ticket is the ticket printed from a KDS using the Overview Ticket option and is an expediter ticket, listing every item on an order across all prep stations.
On orders that are not dine-in, when the payment status footer setting is enabled, an overview ticket prints the order's payment status at the bottom: Paid or Payment Required

Previously, the footer could show a stale status. An order that had already been paid could still print Payment required leading staff to chase a payment that had been taken. Now, the footer reflects the order's payment status at the time of printing.

For more information about kitchen tickets, see Kitchen Tickets.

Availability

• First available in Toast POS app version 2.106.

Countries affected

All