Average fulfillment timer includes all tickets, regardless of ticket display options

Previously, the average fulfillment timer on a kitchen display system (KDS) device only included the tickets that matched the device's Ticket display options setting. The average fulfillment timer now includes every ticket assigned to the station's prep stations, so the data is consistent across the kitchen.

For more information about the average fulfillment timer, see Item and Order Fulfillment on KDS. For more information about ticket display options, see Filtering tickets on a KDS device.

How to verify

On a KDS device, go to Device Setup and enable the Average fulfillment timer setting. Send and fulfill two orders with different courses, and note the average fulfillment time. In Device Setup, use the Ticket display options setting to filter to one course. The average fulfillment time doesn't change.

Availability

• First available in Toast POS version 2.115.

Affected countries

All