New KDS ticket header text displays correctly for recalled orders

Ticket header text is intended to change to white only for recalled tickets. Previously, when you recalled a fulfilled ticket that’s part of an order containing tickets not yet fulfilled, the ticket header text for the not-yet-fulfilled tickets also changed to white. This impacted ticket readability, especially in light mode, if the ticket background colors for not-yet-fulfilled tickets didn’t provide sufficient contrast with white text, such as when using the Warning Colors setting. 

Now, the header text for not-yet-fulfilled tickets that are part of an order containing other recalled tickets doesn’t change color, keeping text legible against warning-color backgrounds.

Here is a KDS device using new KDS view showing a recalled ticket and a not-yet-fulfilled ticket from the same order, both with white ticket header text.

Here is a KDS device using new KDS view, correctly showing only recalled tickets in an order with white ticket header text.

For more information, see Redisplaying tickets with recall and unfulfill.

Availability

First available in Toast POS version 2.113.

Countries affected

All